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FAQ

Why Scandinavian Design?

The climate across Sweden and Scandinavia is unforgiving: harsh, cold and wet. Our Scandinavian Designed Rainwear is created especially for this weather and its quality reflected in the sheer number of people who continue to attend school, work and adventure outside, regardless of the weather. We believe in the quality of protection these products offer from the wind and rain, and introduced them so that everyone can enjoy the great outdoors.

What does OEKO-TEX® Standard 100 Certified fabric mean?

The Standard 100 by OEKO-TEX® is a worldwide consistent, independent testing and certification system for raw, semi-finished, and finished textile products at all processing levels, as well as accessory materials used. OekoTex textiles and fabrics are certified free of harmful chemicals and are safe for human use. Organic certification means that textile and fabric products are grown according to strict guidelines on the use of petroleum based fertilisers, pesticides and synthetic products. Our Elka, Didriksons, Vogelein and Ilse Jacobsen range have OEKO-TEX® Standard 100 Certified fabric.

Washing Instructions

All our Waterproofs wash extremely well and are Machine washable. Please refer to the individual label for your item.

  • Always hang the garment up inside out to dry when wet outside in the sun. The garment should be completely dried before packing away.  The best way to store and preserve our Kids Rainwear is to hang the garment inside out on hangers on a clothesrack. Alternatively for Early Childhood Centres to store them loosely inside out in a laundry basket where they get ventilation.
  • Do not soak.
  • Do not bleach.
  • Avoid extended washing.
  • Close zips and buckles before washing.
  • Wash garments of the same colour.

Pricing

All products advertised on the MK Nordika website are in US dollars.

Ordering

Orders and payments can be made through the MK Nordika website.

Alternatively you can contact us with any further questions you may have.

Payment Options

We accept payments via our website of all major credit cards via our payment gateway system PayPal.

Shipping

MK Nordika ship World Wide.

We offer FREE EXPRESS DELIVERY to USA with our courier UPS.

Delivery time to USA is 3 business days.

We aim to dispatch all orders in stock within 1 business day.

MK Nordika does not warrant products will be delivered within the estimated delivery time and disclaims any liability for any inconvenience due to late delivery.

MK Nordika does not accept any responsibility for any loss or damage of items/parcels once they have left our office.

Please note:

  • International orders cannot be delivered to a PO Box or Hotel.
  • All customers are responsible for covering taxes and/or duties or any brokerage and/or delivery fees applied to international shipments.
  • Once dispatched you will receive an email with your shipping confirmation and tracking details.

Returns Policy

At MK Nordika we value our customers. We will accept a return for an exchange or refund providing that the items are returned in their original condition.

Please notify us via email within 30 days of receipt of your items. Once we receive the unwanted items a refund or exchange will be processed. We are sorry that the postage and packing will not be refundable.

Please note: Sales items cannot be exchanged or refunded.

Faulty Items

At MK Nordika every item is checked and packaged with the utmost care. We are unable to take responsibility for loss or damaged goods in transit. If an item is found to be faulty, please notify us via phone or email within seven days of receipt of the item. We will be happy to give you an exchange or refund.

The delivery fee for the replacement item will be covered by MK Nordika.